PRIVACY POLICY

Website owner details:

Data protection

In accordance with the current and applicable regulations on the protection of personal data, we inform you that your data will be incorporated into the processing system owned by BLUE CELL COMUNICACION SL, with Tax ID (NIF) B86082104 and registered office located at PASEO CASTELLANA 213 - BJ A, 28046 MADRID (MADRID). Below, the information on the processing activities carried out is provided:

Likewise, we inform you that you may contact the Data Protection Officer in writing at the email address dpd.cliente@conversia.es or by telephone at 872 987 665.

Rights of data subjects

BLUE CELL COMUNICACION SL informs Users that they may exercise the rights of access, rectification, restriction, erasure, portability, objection to the processing of their personal data, and the right not to be subject to automated decisions, including profiling, before the Data Controller, as well as the right to withdraw the consent given.

• Right of Access: This is the user's right to obtain confirmation as to whether their data is being processed and, if so, the specific personal data processed and the legal information of the processing (purposes, legitimizing basis, retention periods, disclosures, origin of the data, etc.).
• Right of Rectification: This is the data subject's right to have data that proves to be inaccurate or incomplete modified. In relation to the website, it can only be satisfied with regard to information under the website's control, for example, deleting comments published on the page itself, images or web content containing the user's personal data.
• Right to Restriction of processing: This is the right to have the processing purposes originally envisaged by the data controller restricted in certain cases.
• Right of Erasure: This is the right to have the user's personal data erased, except as provided for in the GDPR itself (freedom of expression and information, retention obligations, the establishment, exercise or defense of legal claims, etc.).
• Right to Portability: The right to receive the personal data that the user has provided, in a structured, commonly used and machine-readable format, and to transmit it to another controller when the processing is based on consent or on the performance of a contract and is carried out by automated means.
• Right of Objection: This is the user's right to have the processing of their personal data not carried out, or to have it stopped by the website, when the processing is based on legitimate interest or public interest, or when it concerns direct marketing.
• Right not to be subject to automated decisions, including profiling: When the processing is not necessary for the conclusion or performance of a contract, nor authorized by the law of the European Union or the Member States, nor based on consent, you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.
• Right to withdraw consent: For any processing based on your consent, you have the right to withdraw it, at any time and free of charge.

To exercise any of the data protection rights described above, you must follow the instructions below:

• Submission of a written request to the address PASEO CASTELLANA 213 - BJ A, 28046 MADRID (MADRID) (for the attention of BLUE CELL COMUNICACION SL) or by email to facturacion@bluecell.es.
• The written request sent by the owner of the personal data (data subject) requesting the exercise of rights must take into account the following:
  • You must identify yourself reliably and, in the event of doubts about the requester's identity, you will be asked to remedy the request (e.g. by requesting more information, such as the ID number, the ID document, the email address you provided, etc.).
  • The request may be made by a representative, whether legal or voluntary, when they are duly identified and authorized by the data owner (by means of express authorization from the owner to exercise the highly personal rights regulated in the personal data protection regulations).
  • A request specifying the petition (the right(s) intended to be exercised). If it does not refer to a specific processing activity, you will be provided with a response in relation to all processing activities affecting your personal data. If you request information about a specific processing activity, only the information about that one. If you request it by telephone, you will be told to do so in writing and informed of how to do it and the address to which it must be sent. Information will never be provided by telephone.
  • A postal or email address for notification purposes.
  • Supporting documents for the request being made, where necessary.
  • The requester must use any means that allows the sending and receipt of the request to be evidenced.

Finally, we inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency in the event that you are aware of, or believe that, a fact may constitute a breach of the applicable data protection regulations.

BLUE CELL COMUNICACION SL undertakes to adopt the technical and organizational measures necessary, in accordance with the level of risks involved in the processing activities carried out by it and indicated in this same section, so as to guarantee their integrity, confidentiality and availability.

Last updated: 18 May 2026